Returns & Exchanges

At Ovcio®, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unused condition.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags and labels remain attached to qualify for a full refund.

3

Ship the Items

Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing